Legal notice

Distributor

Tomoi Co., Ltd.

Responsible person

Representative Director Hiroshi Banai

Address

201 Karaiin, Kawanishi-cho, Isogi-gun, Nara 636-0204, Japan

Phone number

0745-44-0066 Office hours: 10:00-17:00 (except Saturdays, Sundays and holidays)

E-mail address

info@shellbuttons-tomoi.jp

Home page

https://www.shellbuttons-tomoi.jp/

Product selling price

Please refer to each product page.

Explanation of charges other than product price

Consumption tax and delivery charges apply.
Delivery charges vary by region.

Order validity period

Within 7 days after the order is placed. If payment is not received within 7 days of placing an order, it will be assumed that there is no intent to purchase and the order will be automatically cancelled.

Sales Quantity

Please check each product page.

Delivery time

Shipment will be made within 7 business days after payment is completed.

Payment Method

Credit card payment

Time of payment

Credit card payment: Payment is confirmed at the time of product order.

Return Policy

Defective products

In the event of a wrong product, defective product, or damaged product, we will exchange the product for a good one or refund your money. Please contact us by e-mail or phone within 7 days of receiving the product. We will bear the shipping costs.
After 7 days, we will not accept returns or exchanges.

Return period

In principle, we do not accept returns for any reason attributable to the customer.
Please contact us by e-mail or phone within 7 days of receiving the product in case of wrong product, defective product, damaged product, etc.
After 7 days, we will not accept returns or exchanges.

Return shipping charges

We will bear the shipping costs for returning or exchanging incorrect, defective, or damaged products.
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